Accessibility Statement

Do you have any questions?

Do feel free to get in touch with us directly – whether at the Foundation’s headquarters in Magdeburg or at our branch office in Berlin.
See here for answers to frequently asked questions (FAQ)

German Lost Art Foundation

Humboldtstr. 12
39112 Magdeburg
Germany
Phone:  +49 (0) 391 727 763 0
E-mail:  kontakt@kulturgutverluste.de
Social:

German Lost Art Foundation Berlin Branch Office

Seydelstr. 18
10117 Berlin
Germany
Phone: +49 (0) 391 727 763 0
E-mail: kontakt@kulturgutverluste.de

The Help Desk offers advice and assistance to victims of the Nazi regime and their descendants on questions relating to Nazi theft of cultural property. Serving as a central and initial low-threshold point of contact in Germany, it is aimed in particular at people whose place of residence is outside Germany and who are unfamiliar with German procedures, especially in connection with cultural federalism. The Help Desk seeks to provide support in taking initial steps as well as providing further contacts and information. We will also be happy to help initiate discussions with museums and other institutions.

German Lost Art Foundation, Branch Office
Dr. Susanne Meyer-Abich
Head of Help Desk

Seydelstr. 18
10117 Berlin
Germany
Phone: +49 (0) 30 2338493 85
E-mail: helpdesk@kulturgutverluste.de

This accessibility statement applies to the website of the German Lost Art Foundation at https://kulturgutverluste.de and operated by the

German Lost Art Foundation
an entity under civil law,
represented by its Executive Chair, Professor Dr. Meike Hopp.
Humboldtstraße 12
D-39112 Magdeburg
Germany
phone: +49 (0) 391 727 763 0
e-mail: kontakt@kulturgutverluste.de

We endeavour to make the website of the German Lost Art Foundation accessible in accordance with the provisions of the Federal Act on Equal Opportunities for Persons with Disabilities (Behindertengleichstellungsgesetz – BGG) and the Barrier-Free Information Technology Ordinance (Barrierefreie-Informationstechnik-Verordnung – BITV 2.0), which implements Directive (EU) 2016/2102.

State of compliance with requirements

The accessibility requirements arise from sections 3(1) to (4) and section 4 of BITV 2.0, issued on the basis of section 12d BGG.

Compliance with the requirements was verified by ALLES+JEDEN GmbH in an accessibility audit conducted between September 29, 2025, and October 30, 2025.

Based on this audit, the website is partially compliant with the aforementioned requirements due to the following incompatibilities.

The content listed below is not fully accessible for the following reasons:

We currently do not provide any content in German Sign Language.
PDF documents are not yet consistently accessible, for example because they are historical documents.

Optional accessible content

We provide the following accessible alternatives to make the content accessible:

Information in easy-to-read language about the German Lost Art Foundation and the website https://kulturgutverluste.de

Date of preparation of this statement

This statement was prepared on 27 February 2026.

Report barriers: contact details for feedback

Would you like to inform us of existing barriers or request information on the implementation of accessibility? If you wish to provide feedback or obtain any further information, please get in touch with the responsible contact persons listed under “Report barriers” by mailing (barrierefreiheit@kulturgutverluste.de). You are welcome to send us screenshots relating to the reported barrier or any other feedback you may wish to share. After you have reported a barrier, we will be happy to get back to you.

Conciliation procedure

If no satisfactory solution is found following your feedback to the contact listed above, you may contact the conciliation body under section 16 BGG:

Conciliation Body under the Federal Act on Equal Opportunities for Persons with Disabilities (Behindertengleichstellungsgesetz – BGG)
at the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53
DE-10117 Berlin
Germany
phone: +49 (0) 30 185 272 805
e-mail: info@schlichtungsstelle-bgg.de

The task of the BGG Conciliation Body is to support out-of-court dispute resolution in conflicts relating to accessibility between persons with disabilities and public bodies.

The conciliation procedure is free of charge. No legal representation is required.

For further information on the conciliation procedure and on how to submit an application, see: www.schlichtungsstelle-bgg.de.